Customer Service Rep
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About The Position
The Customer Service Representative position at Wingate Grocery is a vital role that involves providing exceptional service to our customers. The representative will be responsible for answering incoming calls, addressing customer inquiries, and ensuring that all interactions are handled with professionalism and efficiency. This position requires a strong focus on communication and multitasking, as representatives will need to manage multiple tasks simultaneously while maintaining a high level of customer satisfaction. The ideal candidate will possess excellent typing skills, with a minimum requirement of 40 words per minute, and will be proficient in using Microsoft Word and Excel for data entry and documentation purposes. The work schedule is designed to provide a balanced work-life experience, with shifts from Monday to Thursday, allowing for three-day weekends.
