Customer Service Rep.

All America Bank • Mustang, OK

434d

About The Position

The Customer Service Representative at All America Bank is responsible for providing exceptional service to customers by handling inquiries and processing various account-related tasks. This role is essential in ensuring customer satisfaction and maintaining accurate records of customer interactions.

Requirements

• Strong communication skills
• Ability to handle customer inquiries effectively
• Attention to detail
• Basic knowledge of banking products and services

Nice To Haves

• Experience in customer service
• Familiarity with online banking systems

Responsibilities

• Answer customer phone calls and emails
• Process mail including deposits
• Make and send welcome kits for new accounts
• Set up new accounts
• Order debit cards
• Order checks
• Process address changes and all incoming faxes
• File customer information and requests
• Assist customers with online products

Benefits

• Full-time employment
• Opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed