Customer Service Rep(05537) - 1601 E NC HWY 54

Domino's FranchiseDurham, NC
Onsite

About The Position

OTS Pizza is a locally owned Domino's franchise based out of Durham, NC. Their three basic principles are Hard Work, Works - Value People - Make Good Choices, Great Things Happen. They pride themselves on being the #1 pizza brand in the Triangle and offer exceptional opportunity for growth, whether aspiring to be an owner or advancing into a management position. Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join their pizza-loving family. This role involves being the voice of the company, taking orders, answering questions, and ensuring every customer has a positive experience.

Requirements

  • A positive attitude and passion for providing outstanding customer service
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and a knack for finding solutions
  • Basic computer skills and familiarity with point-of-sale systems
  • Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
  • Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
  • Must work with Hustle and Energy, demonstrating a fast-paced and efficient work style.
  • Must be friendly and have a smile with all customers, emphasizing the importance of excellent customer service and a positive attitude.
  • Must be 16 years of age.
  • Ability to communicate respectfully.
  • Ability to work with a team.

Nice To Haves

  • A love for pizza is a definite plus!

Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service with a smile (even over the phone!)
  • Answering customer questions about our menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers

Benefits

  • Competitive pay and benefits
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Delicious discounts on pizza!
  • Opportunity for growth!
  • Health Insurance for eligible employees
  • Paid Time Off for eligible employees
  • 50% off entire menu
  • Career Development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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