Customer Service Rep (Work From Home)

American Income Life Insurance Company•Toledo, OH

4d•Remote

About The Position

We’re currently hiring a motivated and service-oriented professional to join a well-established supplemental benefits provider that has been supporting families for over 65 years. As our organization continues to grow across new regions, we’re looking to bring on Benefits Representatives who are goal-driven and ready to build a long-term career.

Requirements

Experience in customer service, sales, or a related field is preferred
Strong ability to connect with clients and establish trust
Effective time management and multitasking skills
Professional attitude with a positive approach to work
Strong written and verbal communication abilities

Nice To Haves

Driven, focused, and business-minded
Comfortable working both independently and within a team environment
Performs well in fast-paced, performance-driven settings
Communicates clearly and professionally at all times

Responsibilities

Assist clients by explaining available products and services in a clear and professional manner
Address customer inquiries and provide guidance regarding their coverage options
Continuously build product knowledge to stay aligned with updates and new offerings
Review client plans regularly to help identify more efficient and cost-effective solutions