Customer Service Rep
US Gold Bureau•Leander, TX
2d
About The Position
The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and processes as well as communicating effectively with team members and clients.
Requirements
- Customer/Client Focus.
- Flexibility
- Teamwork Capacity.
- Communication Proficiency.
- Ability to Multi-task
Responsibilities
- Partners with the sales team and other departments to meet and exceed customer’s service expectations.
- Complete file maintenance on client accounts related to invalid email addresses, invalid passwords, unsubscribe requests, etc.
- Review and update internal orders needing minimal changes/updates.
- Manage and maintain client database related to duplicate records and rep assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
