Customer Service Rep(03859) - 5622 Cypress Gardens Blvd.
About The Position
Domino's offers a fun and engaging work environment for Customer Service Representatives, emphasizing a mission to recognize, appreciate, value, and utilize the unique talents of all individuals, fostering an inclusive atmosphere where team members can reach their highest potential. The role involves working during peak 'hungry hours' of the day and night, with options for part-time or full-time employment, allowing flexibility for personal commitments. Many team members start as CSRs and have opportunities for career advancement, potentially leading to management roles or even franchise ownership. Domino's provides comprehensive training and support to ensure new hires are well-prepared for their responsibilities.
Requirements
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Talking and hearing on telephone
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Ability to stand for most tasks
- Ability to walk for short distances for short durations
- Ability to lift bulk product deliveries up to 50 pounds
- Ability to carry large cans (3 pounds, 7 ounces), pizza sauce (30 pounds), and trays of pizza dough (approximately 12 pounds per tray)
- Ability to push trays on dollies (requiring a force of up to 7.5 pounds)
- Ability to infrequently navigate stairs or climb a ladder
- Ability to stoop/bend forward at the waist continuously
- Ability to crouch/squat occasionally to stock shelves and clean low areas
- Ability to reach continuously (up, down and forward)
- Essential eye-hand coordination; continuous use of hands
- Frequent and forceful use of forearms and wrists for shaping pizza dough
Responsibilities
- Demonstrating a friendly, positive attitude and great customer service skills
- Taking orders over the phone and in person
- Dealing with customer concerns
- Cash handling
- Upselling
- Making Domino’s high quality pizzas
- Food and portion control
- Hygiene and food safety
- Food preparation
- General cleaning duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
