Customer Service Rep (01730) - 1430 5th Ave S

Domino's•Fort Dodge, IA

2h•Onsite

About The Position

As a Customer Service Representative, you will be responsible for ensuring positive experiences for Domino's customers. This involves handling calls, online orders, and in-person inquiries with professionalism and efficiency. Your role will include assisting with orders, customizing pizzas, answering menu questions, and resolving any issues, all while maintaining a commitment to outstanding service.

Requirements

A team player who is punctual and has a positive attitude!
A fun and friendly person, who is comfortable talking to customers.
Ability to work efficiently in a fast-paced environment.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Excellent communication and interpersonal skills.
Flexibility to work evenings, weekends, and/or holidays.
You are at least 16 years of age.

Responsibilities

Provide friendly and attentive service to customers both over the phone and in-person.
Assist customers with placing orders, customizing pizzas, and answering menu questions.
Upsell additional menu items and promotions to enhance customer satisfaction.
Handle inquiries, concerns, and complaints with empathy and professionalism.
Accurately enter orders into the system and process payments.
Maintain cleanliness and organization within the store