Customer Service Rep(05933) - 118 S Pearson Rd

Domino's Franchise • Pearl, MS

2d • Onsite

About The Position

Central Mississippi Pizza (CMS) is a locally owned and operated company focused on being #1 in every community and helping team members achieve their best. The company motto is “Less Stress, More Success!” As a CMS Customer Service Representative (CSR), you are the primary point of contact for customers, playing an essential role in creating positive experiences and making lives easier. Your professionalism and optimism are vital for creating a pleasant experience, as you are the face of Domino’s. CSRs are responsible for fostering a fun and exciting environment, taking orders, maintaining store cleanliness and sanitation, preparing products, learning organizational and inventory skills, providing excellent customer service, managing time effectively, multi-tasking in a competitive environment, utilizing advanced technology, demonstrating personal style in a diverse workplace, and taking ownership in problem resolution. This role offers the opportunity to join a leading pizza company, complete world-class training programs, work flexible hours, enjoy product discounts, and advance through CMS Management Courses, potentially leading to owning a Domino's store. It also provides a chance to develop team-building and problem-solving skills and contribute to the community through partnerships and donations. This is a variable hourly position with competitive pay. Medical, dental, and vision insurance are available if a CSR averages 30 or more hours per week during a designated 9-month measurement period.

Requirements

• You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
• Strong communication and basic math skills to count change.
• Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
• Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Provide a fun, happy, and exciting environment for our Customers while taking orders.
• Uphold and represent a rock-solid brand image.
• Ensure our stores are kept clean and sanitized for our Team and Customers.
• Get into the action and make perfect product all the time.
• Learn organizational and inventory skills.
• Provide amazing Customer service.
• Execute time management skills and the ability to multi-task in a competitive work environment.
• Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
• Demonstrate your own style while working in a diverse work environment.
• The ability to take ownership in resolving problems.
• Operate all equipment inside the store.

Benefits

• Complete all RPM world class training programs to ensure you are set up for success in your role.
• Work flexible fun hours and enjoy great product discounts.
• Opportunity to continue your development through CMS Management Courses
• This is the first step for many to owning your own Dominos store.
• Learn team building and problem-solving and develop your skills for the future.
• Opportunity to give back to the community through partnerships and donations.
• Variable hourly (meaning hours vary by week) position with competitive pay.
• Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees