Onsite Customer Service Rep - Somerset, KY (Starts 2/16/2026)

Transworld Systems Inc. • Somerset, KY

16h • $16 • Onsite

About The Position

Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Requirements

• Previous call center/customer service experience required (technical support experience highly preferred)
• Familiarity and savviness with Android/iPhone devices and applications
• High levels of patience to assist non-technical customers with accounts
• Ability to troubleshoot and resolve customer’s account issues with one-call resolution
• Ability to provide a best-in-class customer service experience
• Friendly and able to communicate effectively
• Experience using various communication tools (voice, chat, email)

Responsibilities

• Use multichannel communications (phone, chat, email) to assist customers with logging into, setting up and navigating accounts
• Provide high-levels of customer service, patience, and guidance to effectively assist with any and all questions or challenges customers may be experiencing with accounts

Benefits

• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees