Customer Service Rep (9625) - Forrest City, AR

Domino's Franchise • Forrest City, AR

1d • Onsite

About The Position

Domino's Pizza is seeking qualified customer service representatives with personality and people skills to join their growing team. The company offers flexible schedules for both part-time and full-time positions, accommodating individuals seeking a primary job, a supplemental income, or a role that fits around school or other commitments. Domino's emphasizes internal career growth, with opportunities to advance from customer service representative or delivery driver to management, General Manager, Manager Corporate Operations, or even franchise owner. The company is committed to diversity, aiming to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals to create an environment where all team members can reach their highest potential. Domino's takes pride in its team members, recognizing that exceptional teamwork is essential to being the best pizza delivery company in the world.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for most tasks.
• Ability to walk for short distances for short durations.
• Ability to lift bulk product deliveries up to 50 pounds, including cases of ingredients and supplies up to 3' x 1.5', from the floor and stack onto shelves up to 72" high.
• Ability to carry large cans (3 pounds, 7 ounces) from workstation to storage shelves.
• Ability to carry pizza sauce (30 pounds) from storage room to the front of the store occasionally.
• Ability to carry trays of pizza dough (approximately 12 pounds per tray) three at a time over short distances.
• Ability to push trays on dollies (stack approximately 24"-30") requiring a force of up to 7.5 pounds, and pull trays.
• Ability to infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• Ability to perform forward bending at the waist at the pizza assembly station (approximately 30-45 seconds at one time, repeated continuously), at the front counter, and when stocking ingredients.
• Ability to crouch/squat occasionally to stock shelves and clean low areas.
• Ability to reach continuously (up, down, and forward), including above 72" occasionally to turn on/off oven controls, change prices on signs, and lift/lower objects to/from shelves; reaching down to scoop cornmeal or wash dishes; reaching forward for topping ingredients, cleaning work surfaces, or answering phones.
• Essential eye-hand coordination and continuous use of hands during the day, with frequent and forceful use of forearms and wrists for shaping pizza dough.
• Ability to manipulate a pizza peel when removing pizza from the oven and when using the rolling cutter.
• Frequent and/or forceful pinching required in the assembly of cardboard pizza boxes.
• Ability to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Make correct monetary change.
• Enter orders using a computer keyboard or touch screen.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees