Customer Service Rep
About The Position
Are you quick thinking, solutions oriented, and passionate about helping people? Do you thrive in fast paced environments and enjoy resolving issues with professionalism and empathy? If so, we’d love to meet you! We’re currently seeking a Customer Service & Administrative Support Representative with strong interpersonal and clerical skills. This role requires a minimum of 32 hours per week and offers the opportunity to work in a dynamic, customer facing environment. This role is ideal for someone who is courteous, tactful, and thrives in both collaborative and independent work environments. You will be an integral part of helping the team provide timely, accurate, and high-quality support to the public and internal staff.
Requirements
- Minimum 5 years of customer service experience
- Ability to work a flexible schedule (approx 32 hrs a week)
- High school diploma or GED required
- Valid Class C state driver’s license
- Clean driving record for the past three (3) years
- Able to lift up to 25 lbs and move boxes of paper
- Proficiency typing at 35 words per minute
- Strong knowledge of modern office practices and procedures
- Proficient in business English, spelling, grammar, and arithmetic
- Ability to follow complex written and verbal instructions
- Excellent interpersonal and customer service skills
- Able to work independently and manage time efficiently
- Strong organizational skills and attention to detail
- Capable of sitting for extended periods and using a keyboard for 70% of the time
Responsibilities
- Prepare reports, correspondence, forms, tickets, and various documents
- Perform clerical tasks including filing, record keeping, and data entry
- Answer and direct phone calls courteously
- Greet and assist members of the public, directing inquiries appropriately
- Support department operations with general administrative assistance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
