Customer Service Rep (03107) - 266 N Main St

Domino's Franchise • Saint Albans City, VT

1d • Onsite

About The Position

Domino's Pizza is seeking qualified customer service representatives who possess personality and people skills. This role involves making, baking, or taking pizza orders during various hours, offering flexible schedules for both part-time and full-time employment. It is presented as an ideal opportunity for a primary job, a supplemental income, or a starting point for career advancement within Domino's, with potential paths leading to management or even franchise ownership. The company emphasizes diversity, aiming to recognize, appreciate, value, and utilize the unique talents of all individuals to help them achieve their highest potential. Team members are encouraged to take pride in their work and in Domino's Pizza, as exceptional teamwork is essential for the company to maintain its status as a leading pizza delivery service.

Requirements

• Personality and people skills.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Eye-hand coordination is essential.
• Continuous use of hands during the day.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to differentiate between hot and cold surfaces.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to stand for most tasks.
• Ability to walk for short distances for short durations.
• Ability to lift bulk product deliveries up to 50 pounds.
• Ability to carry large cans (3 pounds, 7 ounces), pizza sauce (30 pounds), and trays of pizza dough (approximately 12 pounds per tray).
• Ability to push/pull trays on dollies (requiring a force of up to 7.5 pounds).
• Ability to infrequently navigate stairs or climb a ladder.
• Ability to stoop/bend forward at the waist (at pizza assembly station, front counter, and when stocking ingredients).
• Ability to crouch/squat occasionally to stock shelves and clean low areas.
• Ability to reach continuously (up, down, and forward; above 72" occasionally; down to scoop cornmeal or wash dishes; forward for topping ingredients, cleaning, or answering phones).
• Frequent and forceful use of forearms and wrists for shaping pizza dough.
• Frequent and/or forceful pinching for the assembly of cardboard pizza boxes.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.
• Shape pizza dough.
• Manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Assemble cardboard pizza boxes.
• Grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Benefits

• Schedules that work with you
• Opportunity to earn tips
• Advancement opportunities (to management, General Manager, Manager Corporate Operations or Franchisee)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees