Customer Service Rep(01980) - 14875 S Robert Trail

Domino's Franchise•Rosemont, MN

1d•Onsite

About The Position

Domino's Pizza is seeking qualified customer service representatives who possess personality and people skills. The company offers flexible schedules, accommodating both part-time and full-time availability, allowing team members to balance work with other commitments like school or social activities. This role is also suitable for individuals seeking a second job for additional income. Domino's emphasizes significant opportunities for career growth, with potential paths leading to management positions or even franchise ownership. The company is committed to diversity, aiming to recognize, appreciate, value, and utilize the unique talents of all individuals to foster an environment where every team member can achieve their highest potential. Domino's takes pride in its team members, recognizing their crucial role in making it the best pizza delivery company globally, and prioritizes its people.

Requirements

Must be 16 years of age or older.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities.
Ability to perform repetitive tasks.
Ability to work alone and with others.
Ability to work under stress.
Ability to meet strict quality control standards.
Ability to deal with people.
Ability to analyze and compile data.
Ability to make judgments and decisions.
Ability to stand for most tasks on ceramic tile 'bricks' with linoleum, with work surfaces between 36" and 4" high.
Ability to walk for short distances and durations.
Ability to sit for paperwork in an office at a desk or table.
Ability to lift bulk product deliveries up to 50 pounds (cases up to 3' x 1.5') from the floor and stack onto shelves up to 72" high using a hand truck.
Ability to carry large cans (3 pounds, 7 ounces) from workstation to storage shelves.
Ability to occasionally carry pizza sauce weighing 30 pounds from storage room to front of store.
Ability to carry trays of pizza dough (approximately 12 pounds per tray) three at a time over short distances.
Ability to push or pull a stack of trays on a dolly (approximately 24" - 30" high) requiring a force of up to 7.5 pounds.
Ability to infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.
Ability to perform forward bending at the waist at the pizza assembly station (approximately 30-45 seconds at a time, repeated continuously), at the front counter, and when stocking ingredients.
Ability to occasionally crouch/squat to stock shelves and clean low areas.
Ability to reach continuously (up, down, and forward), including above 72" for oven controls/signs, down for scooping cornmeal/washing dishes, and forward for topping ingredients/cleaning work surfaces/answering phones.
Eye-hand coordination is essential, with continuous use of hands throughout the day.
Ability to perform frequent and forceful use of forearms and wrists for shaping pizza dough.
Ability to manipulate a pizza peel when removing pizza from the oven and using a rolling cutter.
Ability to perform frequent and/or forceful pinching in the assembly of cardboard pizza boxes.
Ability to grasp cans, the phone, the pizza cutter, pizza peel, and pizza boxes.
Ability to talk and hear on the telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

Responsibilities

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Comprehend and give correct written instructions.
Communicate verbally with customers and co-workers to process orders both over the phone and in person.
Enter orders using a computer keyboard or touch screen.