Customer Service Rep(06993) - 2753 W Washington
About The Position
Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process. In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program. Domino's Pizza offers a great flexible schedule that offers the hours you're looking for, allowing time for school, friends, or a second job. Domino's is growing fast, offering many ways for team members to grow, potentially into management or beyond. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Requirements
- At least 16 years of age
- Excellent communication skills
- Ability to work in a fast-paced team environment
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to direct activities
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to deal with people
- Ability to analyze and compile data
- Ability to make judgments and decisions
- Eye-hand coordination is essential
- Use of hands is continuous during the day
- Ability to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
- Pass a drug test
Nice To Haves
- Some computer experience is helpful
Responsibilities
- Assist customers through the ordering process
- Provide exceptional customer service
- Assist with in-store duties
- Learn the pizza delivery business
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
- Comprehend and give correct written instructions
- Communicate verbally with customers and co-workers to process orders both over the phone and in person
- Add, subtract, multiply, and divide accurately and quickly
- Make correct monetary change
- Enter orders using a computer keyboard or touch screen
- Remove trash and perform other outside tasks
- Carry pizzas and beverages while performing "walking" and "climbing" duties
- Make all products to standards
- Clean, restock, and sanitize frequently in high and low areas
Benefits
- Flexible schedule
- Opportunities for advancement into management
- Management Development Program
- On-the-job training
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
