Customer Service Rep
Lithia & Driveway•Sacramento, CA
•$17 - $20
About The Position
If you are a Customer Service professional who wants to get your career in gear, come and take the journey with the largest and most successful retail automotive teams in the nation. Lithia and Driveway embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. We are committed to growing our company and Growing our People!
Requirements
- Previous Customer Service experience a plus.
- Excellent verbal & written Communication & Presentation Skills
- Ability to manage one’s own time.
- Typing and basic computer skills including Microsoft Word & Excel.
- Ability to solve basic math calculations.
Responsibilities
- Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
- Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
- Conduct introductory training of new Customer Contact Center agents and proactively support team.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
