CUSTOMER SERVICE REP
Grabber Construction Products Inc•Pompano Beach, FL
About The Position
Customer Service Representatives play a critical role in the success of our business as the first line of contact to our customers. The target is to ensure customer service excellence.
Requirements
- 2 Years of Customer Service Experience preferred
- Excel, Word, PowerPoint, OneNote, Teams, and Outlook
Responsibilities
- Answers phone calls
- Maintains branch order email inbox
- Provides product knowledge
- Builds sales, enters orders
- Ensures orders are filled for pick up or scheduled for delivery and payments received if required.
- Looks up inventory
- Quotes customers
- Provides support to Branch Staff.
- Communicates with the sales team and management of selling trends and customer satisfaction.
- Provides support to customers and sales team.
- Performs all other duties as assigned.
Benefits
- Vacation and Sick time (starts accruing upon hire)
- Medical, Dental, and Vision Insurance (1st of Month following 30 days)
- Health Savings Account (HSA)
- HSA match up to $2,000
- Incentive Program
- 401(k) Eligibility (after 30 days)
- 401(k) Company Match (after 1 yr of service)
- Annual Profit Sharing (after 1 yr of service)
- Paid Holidays (8 designated, 3 Floating)
- Life and Disability Insurance (1st of Month following 90 days)
- Employee Assistance Program
- Education Reimbursement
- Referral Program (up to $750)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
