Customer Service Rep(05365) - 3979 Parkwood Road, 101

Domino's•Bessemer, AL

13d•Onsite

About The Position

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Requirements

Ability to multi-task/work efficiently under pressure
Ability to work in a fast-paced environment - Handle the Rush
Effective communication with team members and customers
Understand safe food handling, food storage and sanitation
Ability to work nights and weekends
Excellent customer service skills and basic math
Ability to take direction from management
Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.

Responsibilities

Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
Take ownership of customer concerns and work with management to WOW them!
Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

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