About The Position

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Requirements

  • Excellent organizational skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Customer Service Representatives must be at least 16 years of age.

Responsibilities

  • Manage incoming calls
  • Assist in preparing food orders
  • Daily and weekly cleaning tasks
  • Identify and assess customers’ needs
  • Handle customer complaints and provide appropriate solutions
  • Follow procedures, guidelines and policies

Benefits

  • All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
  • Discounts on menu items, a safe work environment, and opportunities for Career growth and advancement
  • Flexible scheduling and opportunities for overtime.
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