Customer Service Rep

thyssenkrupp Materials NASanta Fe Springs, CA
2d$23 - $26

About The Position

Provides customer service and sales support to the supplier base and internal company end-users. We are hiring on 1st shift paying $23-$26 per hour.

Requirements

  • High school diploma or equivalent
  • At least 2 years of previous customer service experience
  • Solid computer skills beyond the basic level
  • Strong attention to detail
  • Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer
  • Self-starting, dependable, accepts ownership, drives own goals/performance
  • Flexible in scheduling and available for overtime as needed

Nice To Haves

  • College degree
  • Experience in the aerospace industry, especially in a customer service, sales, or purchasing role

Responsibilities

  • Provide customer service regarding material and order status via phone and/or email.
  • Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)
  • Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.
  • Create, update, or maintain various reports regarding issues, orders, and sales results.
  • Will complete order entry or quote preparation as needed/assigned.
  • Meets TKMNA Employee Attributes / Competencies

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!
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