Customer Service Rep

thyssenkrupp Materials NA • Santa Fe Springs, CA

2d • $23 - $26

About The Position

Provides customer service and sales support to the supplier base and internal company end-users. We are hiring on 1st shift paying $23-$26 per hour.

Requirements

• High school diploma or equivalent
• At least 2 years of previous customer service experience
• Solid computer skills beyond the basic level
• Strong attention to detail
• Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer
• Self-starting, dependable, accepts ownership, drives own goals/performance
• Flexible in scheduling and available for overtime as needed

Nice To Haves

• College degree
• Experience in the aerospace industry, especially in a customer service, sales, or purchasing role

Responsibilities

• Provide customer service regarding material and order status via phone and/or email.
• Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)
• Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.
• Create, update, or maintain various reports regarding issues, orders, and sales results.
• Will complete order entry or quote preparation as needed/assigned.
• Meets TKMNA Employee Attributes / Competencies

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED