Customer Service Rep - Altamonte Springs, FL

ARS-Rescue Rooter

6d • $18 - $19 • Onsite

About The Position

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
Pay: $18 - $19 per hourSchedule: 24/7 Contact Center – Various shifts, including nights and weekendsFull-time, year-round work
Prior dispatch experience a plus!
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training — no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance

Requirements

• Prior experience in a customer service or call center environment (prior dispatch experience a plus)
• Proficiency with Microsoft Office and computer-based systems
• Ability to handle multi-line phones with accuracy and composure
• Must report daily to the office (no remote work available)
• Weekend and shift flexibility may be required
• Must pass background check and drug screening

Nice To Haves

• Prior dispatch experience

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls.
• Manage scheduling
• Handle multi-line phones
• Support customers with professionalism and urgency.

Benefits

• Weekly pay via direct deposit
• Commission on top of hourly rate
• Paid training
• Career path into Sales Advisor roles
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental
• Vision
• HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees