Customer Service Rep

Recruit Staff Hire • New Orleans, LA

14d • $18

About The Position

We are currently searching for a Client Services Rep to work for a growing company located in New Orleans. The pay is $18 per hour. This is a temporary eight week assignment. Duties of the Client Services Rep include but are not limited to: Providing great customer service via the phone and/or email Identify and assess customers’ needs to achieve satisfaction. Managing client accounts Provide accurate, valid, and complete information by using the right methods/tools. Keep records of customer interactions, process customer accounts and file documents. Typing correspondence Generating quotes Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements

• Bachelor’s Degree in Business or Science related field preferred
• 2+ years of customer service experience
• 2+ years’ experience in office setting preferred.
• Great customer service skills
• Proficient in all Microsoft Excel, Word, and Outlook

Nice To Haves

• Bachelor’s Degree in Business or Science related field preferred
• 2+ years’ experience in office setting preferred.

Responsibilities

• Providing great customer service via the phone and/or email
• Identify and assess customers’ needs to achieve satisfaction.
• Managing client accounts
• Provide accurate, valid, and complete information by using the right methods/tools.
• Keep records of customer interactions, process customer accounts and file documents.
• Typing correspondence
• Generating quotes
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level