Customer Service Rep
About The Position
K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication. www.k-and-s.com What You'll do: Responsible for all aspects of customer service and sales support.
Requirements
- Knowledge of Microsoft Office Products (Excel, Word, Outlook, etc.)
- Ability to multitask
- Minimum High School diploma or equivalent
Responsibilities
- Create new orders in internal systems as required.
- Initial quotes, process approvals, shippers and invoice requests according to priority.
- Ensure all pertinent information is captured and entered into ERP.
- Interface with Operations to expedite/prioritize delivery scheduling of services.
- Interface with Customers, Sales, Operations and Shipping/Receiving to resolve issues and answer questions.
- Review and manage workflow schedules to proactively manage open orders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
