About The Position

DTID dba Domino's Pizza is committed to team member satisfaction, offering a fair and comprehensive rewards package. With over 10,000 employees across Indiana and Kentucky, the company is continuously seeking dedicated talent. This specific position is for a Customer Service Representative, primarily for evenings and weekends. Domino's offers flexible schedules designed to accommodate personal commitments, whether for part-time or full-time work. The role is ideal for individuals seeking a primary job or supplemental income. The company emphasizes growth opportunities, with potential pathways to management and even franchise ownership for dedicated team members. They are looking for qualified customer service representatives with strong personality and people skills.

Requirements

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Personality and people skills.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Benefits

  • Fair and comprehensive rewards package.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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