Customer Service Rep

The Supply Room • Golden, CO

1d • $18 - $23 • Onsite

About The Position

Source Office & Technology is currently seeking a friendly and ambitious individual who be responsible for a variety of tasks focused in the areas of customer service and sales support.

Requirements

• Minimum of 1 year Customer Service-related experience
• Ability to work with Microsoft office suite – Word, Excel
• Excellent communication skills both verbal and written
• Meticulous with strong critical thinking skills
• Ability to effectively work individually or in a team environment
• Ability to meet employer's attendance policy
• Candidate must submit to a pre-employment drug screening and criminal background check
• Able to work the hours of 8am – 5pm, Monday – Friday, and occasional over-time

Responsibilities

• Taking incoming calls, chats, and emails from both Customers and Sales Team
• Accurately placing orders and offering product substitutes as needed
• Process orders, returns, and researching alternative products
• Complete follow up and creative problem resolution
• Courteous communication with customers and sales team
• Flexibility between multiple systems
• Other duties as assigned

Benefits

• paid leave and holidays
• medical, dental, vision, and life insurance coverage
• short and long term disability coverage
• 401k with a corporate match
• tuition reimbursement for career development courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed