Customer Service Rep(07072) - 11 NW 12TH AVE

Domino's Franchise • Battle Ground, WA

1d • Onsite

About The Position

This is an entry-level Customer Service Position with many opportunities for advancement within Domino's Pizza, including pathways to assistant manager, general manager, and even franchise ownership. On-the-job orientation and training are provided. The position pays an hourly rate of $17.13. Medical, Dental, and Vision insurance are available to employees who have worked at least a year and average at least 32 hours per week. Sick pay is provided in accordance with OR/WA State requirements. Scheduled hours are based on employee availability and store needs. While positions are initially part-time, there is an opportunity to transition to full-time if store hours accommodate and the employee meets training and reliability criteria. Domino's emphasizes diversity, aiming to recognize, appreciate, value, and utilize the unique talents of all individuals to create an inclusive environment. They are an equal opportunity employer and provide accommodations during the application, interview, hiring, and employment processes upon request. The company prides itself on its team members and their collective effort to be the best pizza delivery company.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
• Ability to direct activities.
• Ability to perform repetitive tasks.
• Ability to work alone and with others.
• Ability to work under stress.
• Ability to meet strict quality control standards.
• Ability to deal with people.
• Ability to analyze and compile data.
• Ability to make judgements and decisions.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
• Eye-hand coordination is essential.
• Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Benefits

• Medical insurance (available to employees who have worked at least a year and who average at least 32 hours per week)
• Dental insurance (available to employees who have worked at least a year and who average at least 32 hours per week)
• Vision insurance (available to employees who have worked at least a year and who average at least 32 hours per week)
• Sick pay (abides by OR/WA State requirements)
• Opportunities for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees