Customer Service Rep

Crete United • Town of North Salem, NY

5h • $25 - $25 • Onsite

About The Position

Air Professional Associates is a premier HVAC leader in all things, heating, and
cooling. This includes ongoing maintenance, precision repairs, and expert system
design & installation. Air Professional's continuous demand has created an
opportunity for an HVAC Customer Service Rep for our office in North Salem.

Requirements

• Strong organizational skills and attention to detail
• Previous experience in HVAC CSR support preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Excellent communication and follow-up skills
• Ability to manage multiple priorities in a deadline-driven environment

Nice To Haves

• Previous experience in HVAC CSR support preferred

Responsibilities

• Answer phones, take messages, and greet visitors at the door
• Schedule meetings and techs
• Schedule service calls with customers utilizing our ERP and Outlook calendar systems
• Administrative tasks such as permit filing and customer rebate filings
• Scheduling leads for our salespeople on their calendars

Benefits

• 100% Major Medical Insurance
• Dental
• Vision
• 401K Plan with Matching Contribution
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED