Customer Service Rep(02580) - 1503 E 10th St
About The Position
DTID dba Domino's Pizza prioritizes team member satisfaction and offers a fair and comprehensive rewards package. With over 10,000 employees across Indiana and Kentucky, the company is always seeking dedicated talent. The Customer Service Representative role offers flexible schedules, accommodating both part-time and full-time availability, making it suitable for individuals balancing school, social life, or seeking a second job for extra income. Domino's is experiencing rapid growth, which translates into numerous opportunities for career advancement, potentially leading to management positions, General Manager, Manager Corporate Operations, or even becoming a Domino's franchise owner. The company is looking for qualified customer service representatives who possess strong personality and people skills.
Requirements
- Personality and people skills.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Benefits
- Fair and comprehensive rewards package
- Schedules that work with you
- Opportunities for growth (to management, General Manager, Manager Corporate Operations or Franchisee)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
