Customer Service Rep(05020) - 2245 Nursey Rd
About The Position
A Domino's job is designed to be fun, focusing on beating the rush and making, baking, or taking pizzas during peak hours. The role offers flexibility for part-time or full-time work, allowing time for other commitments. Domino's Pizza values and appreciates the unique talents of all individuals, aiming to create an environment where team members can reach their highest potential. The company encourages authenticity and rewards outstanding performance. This position can be a starting point for a career, with many team members progressing from Customer Service Representative to successful franchise owners. Domino's provides comprehensive training and support to ensure team members are well-prepared and successful.
Requirements
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Ability to stand for most tasks
- Ability to walk for short distances and durations
- Ability to lift bulk product deliveries up to 50 pounds (cases up to 3' x 1.5')
- Ability to carry large cans (3 pounds, 7 ounces), pizza sauce (30 pounds), and trays of pizza dough (approx. 12 pounds per tray)
- Ability to push trays on dollies (force up to 7.5 pounds)
- Ability to infrequently navigate stairs or climb a ladder
- Ability to stoop/bend forward at the waist (at pizza assembly station, front counter, stocking ingredients)
- Ability to crouch/squat occasionally (to stock shelves and clean low areas)
- Ability to reach continuously (up, down and forward)
- Essential eye-hand coordination; continuous use of hands during the day
- Frequent and forceful use of forearms and wrists (shaping pizza dough)
Responsibilities
- Demonstrating a friendly, positive attitude and great customer service skills
- Taking orders over the phone and in person
- Dealing with customer concerns
- Cash handling
- Upselling
- Making Domino’s high quality pizzas
- Food and portion control
- Hygiene and food safety
- Food preparation
- General cleaning duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
