Customer Service Rep

Martin Brower • Harriman, NY

30d

About The Position

The Customer Service Representative professionally responds and interfaces directly with inbound and outbound customer calls, ensuring customer’s needs are met timely and accurately As a Customer Service Representative, you'll ensure that the call center adheres to all policies and procedures specific to each location while addressing customer needs You will supply information for daily business operations and handle all clerical and administrative tasks required by the business unit Other duties as assigned

Requirements

• High School Diploma or General Education Degree (GED) with 0 to 1 plus years of general experience
• Must have Microsoft Office Suite proficiency

Nice To Haves

• Credit and Claims experience

Responsibilities

• Professionally responds and interfaces directly with inbound and outbound customer calls, ensuring customer’s needs are met timely and accurately
• Ensure that the call center adheres to all policies and procedures specific to each location while addressing customer needs
• Supply information for daily business operations
• Handle all clerical and administrative tasks required by the business unit
• Other duties as assigned

Benefits

• Medical
• Dental
• Vision
• 401(k) w/ Match
• PTO
• Retirement Benefits
• complimentary Health Screenings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED