Customer Service Rep - Altamonte Springs, FL
About The Position
Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. Pay: $18 - $19 per hourSchedule: 24/7 Contact Center – Various EVENING shifts availableFull-time, year-round work THIS IS NOT A REMOTE POSITION Prior dispatch experience a plus! What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training — no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance
Requirements
- Prior experience in a customer service or call center environment (prior dispatch experience a plus)
- Proficiency with Microsoft Office and computer-based systems
- Ability to handle multi-line phones with accuracy and composure
- Must report daily to the office (no remote work available)
- Weekend and shift flexibility may be required
- Must pass background check and drug screening
Nice To Haves
- Prior dispatch experience a plus
Responsibilities
- Deliver exceptional customer service through inbound and outbound calls.
- Manage scheduling, handle multi-line phones, and support customers with professionalism and urgency.
- This is a fast-paced, team-driven role based in-office
Benefits
- Weekly pay via direct deposit
- Commission on top of hourly rate
- Paid training — no HVAC experience required
- Career path into Sales Advisor roles
- Insurance available after 31 days
- Low-cost medical (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- Paid time off + holiday pay
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
