Customer Service Rep (08361) - 4301 San Bernardo Ave

Domino's Franchise • Laredo, TX

1d • Onsite

About The Position

As a Customer Service Representative (CSR), you are often the first person to welcome and interface with Domino’s customers. Enthusiastic customer communication, a positive personality, and punctuality are essential for success in this role. You are required to maintain a professional appearance in accordance with Domino’s and Team Dynamic image standards, as you are the face of the brand.

Requirements

• Enthusiastic customer communication.
• Positive personality.
• Punctuality.
• Ability to maintain professional appearance in accordance with Domino’s and Team Dynamic image standards.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Ability to make correct monetary change.
• Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.
• 16 years of age and older.
• Must Pass a Background check.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Ability to remain calm and professional in challenging situations.
• Flexible schedule, including availability for evenings, weekends, and holidays as needed.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
• Eye-hand coordination.

Nice To Haves

• Bilingual (English/Spanish) capabilities are a plus

Responsibilities

• Welcome and interface with Domino’s customers.
• Take orders with a smile.
• Operate, clean, and maintain all store facility and equipment.
• Take inventory.
• Stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler.
• Complete associated paperwork.
• Prepare product to Domino’s specifications and guidelines.
• Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
• Direct activities.
• Perform repetitive tasks.
• Work alone and with others.
• Work under stress.
• Meet strict quality control standards.
• Coordinate with coworkers and customers.
• Analyze and compile data.
• Make sound ethical judgments in a timely manner.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees