Customer Service Rep - Receptionist

City Auto Murfreesboro • Murfreesboro, TN

19h • $16 • Onsite

About The Position

You are the welcoming voice and face of City Auto, creating a positive first impression for every person who contacts or walks into our dealership. You skillfully manage inbound and outbound calls, directing inquiries and providing essential information while also greeting customers with a smile and making them feel at ease. Throughout the day, you'll tackle various administrative tasks, from using Microsoft/Excel to keep things organized to preparing temporary tags and ensuring the front office remains clean and presentable. You'll also use the paging system to connect customers with the right team members and manage your Outlook email to keep communication flowing smoothly. City Auto Murfreesboro has been serving car buyers throughout the Mid-South, Middle Tennessee, and Southeast since 1986. With our commitment to honest service and quality vehicles, we've built a reputation our clients can trust. We take pride in our customer-focused approach and provide a friendly atmosphere for both our team members and clients. Our employees enjoy our great culture and working in a team-oriented environment. We provide breakfast and lunch on Saturdays, and we're closed Sundays . Plus, we offer competitive pay and excellent benefits to keep our team happy.

Requirements

• 1+ years of customer service experience
• A valid driver's license
• Strong problem-solving skills
• Must have the ability to pass a background check and drug screening test.

Nice To Haves

• Customer-facing experience is preferred

Responsibilities

• Manage inbound and outbound calls
• Direct inquiries and provide essential information
• Greet customers
• Administrative tasks using Microsoft/Excel
• Prepare temporary tags
• Ensure the front office remains clean and presentable
• Use the paging system to connect customers with the right team members
• Manage Outlook email

Benefits

• Growth opportunities
• Uniforms
• Competitive pay
• Excellent benefits
• Breakfast and lunch on Saturdays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed