Customer Service Rep - Provo UT

American Residential ServicesSalt Lake City, UT
231d$18 - $20Onsite

About The Position

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position is for a Customer Service Representative based in Provo, UT, offering full-time, year-round work with a pay range of $18 - $20 per hour. The schedule is Monday to Friday from 7 am to 4 pm.

Requirements

  • Prior experience in a customer service or call center environment.
  • Proficiency with Microsoft Office and computer-based systems.
  • Ability to handle multi-line phones with accuracy and composure.
  • Must report daily to the office (no remote work available).
  • Weekend and shift flexibility may be required.
  • Must pass background check and drug screening.

Responsibilities

  • Deliver exceptional customer service through inbound and outbound calls.
  • Manage scheduling and handle multi-line phones.
  • Support customers with professionalism and urgency.

Benefits

  • Weekly pay via direct deposit.
  • Paid training and onboarding.
  • Insurance available after 31 days.
  • Low-cost medical (as low as $5/week).
  • Dental, vision, HSA/FSA.
  • 401(k) with company match.
  • 13 days PTO + 8 paid holidays.
  • Company-paid life insurance.
  • Clean office environment with strong team culture.
  • Career growth opportunities within a national network.
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