Customer Service Rep - Provo UT

American Residential Services • Salt Lake City, UT

231d • $18 - $20 • Onsite

About The Position

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position is for a Customer Service Representative based in Provo, UT, offering full-time, year-round work with a pay range of $18 - $20 per hour. The schedule is Monday to Friday from 7 am to 4 pm.

Requirements

• Prior experience in a customer service or call center environment.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to handle multi-line phones with accuracy and composure.
• Must report daily to the office (no remote work available).
• Weekend and shift flexibility may be required.
• Must pass background check and drug screening.

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls.
• Manage scheduling and handle multi-line phones.
• Support customers with professionalism and urgency.

Benefits

• Weekly pay via direct deposit.
• Paid training and onboarding.
• Insurance available after 31 days.
• Low-cost medical (as low as $5/week).
• Dental, vision, HSA/FSA.
• 401(k) with company match.
• 13 days PTO + 8 paid holidays.
• Company-paid life insurance.
• Clean office environment with strong team culture.
• Career growth opportunities within a national network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors