Customer Service Rep, Physical Therapy PA
Olympic Medical Center•Sequim, WA
20d•$21 - $29
About The Position
Responsible for providing the following services including, but not limited to, excellent customer service, optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage. This position is also responsible to obtain Insurance authorization for services and handling of the medical record at the clinical level. Knowledge of medical terminology required. Attention to detail and ability to multi-task are critical.
Requirements
- Knowledge of medical terminology required
- Attention to detail and ability to multi-task are critical
- High school diploma or equivalent preferred
- Minimum of three years’ experience in a medical facility strongly desired
- Prior experience/training in medical terminology and rehabilitative services strongly desired
Nice To Haves
- Medical Assistant training/certification preferred
Responsibilities
- Excellent customer service
- Optimal utilization of Epic (EMR) for Intake of patient referral
- Patient scheduling
- Patient registration
- Verification of insurance coverage
- Obtain Insurance authorization for services
- Handling of the medical record at the clinical level
Benefits
- competitive salary
- excellent benefits
- relocation assistance
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
