CUSTOMER SERVICE REP II
About The Position
The Customer Service Representative II position is an integral part of our Customer Service department, led by Lori Larson. This position can expect to Interact with customers via telephone, email, online, or in person to provide support and information on products or services, Coordinate special orders, including routing, and Review customer orders, looking for anomalies, then notify sales or management in any given week. We are looking for motivated applicants who are proficient in Microsoft Office (Word, Excel, etc) and has the ability to stay calm under pressure. A standard 40 hour workweek with daytime house (1 weekend day may be required). Full-time employees in this position are eligible for the benefits described below. This position works full-time in person. A full description of the job duties can be found here. We look forward to reviewing your application!
Requirements
- Proficient in Microsoft Office (Word, Excel, etc)
- Ability to stay calm under pressure
Responsibilities
- Interact with customers via telephone, email, online, or in person to provide support and information on products or services
- Coordinate special orders, including routing
- Review customer orders, looking for anomalies, then notify sales or management
Benefits
- 89% employer-paid medical for employees
- $4/month employee only paid dental insurance
- $1/month employee only paid vision insurance
- 401k Retirement Plan: 4% employer match AND 4% annual employer contribution
- Vacation: Enjoy 2 weeks of PTO annually, right out of the gate! PTO increases with tenure, allowing for more time off as you grow with the company. Exact hours based on actual hours worked.
- Sick Leave: Awarded and available in accordance with Oregon State Sick Leave law.
- Employee Assistance Program: Free support for employees and their family members for a diverse range of services.
- Job-related Learning & Development Support: We support learning opportunities for employees that will boost their ability to successfully perform their work.
- Potential for relocation assistance for candidates out of the area
- 6 Paid Holidays! Veterans Day is available as a paid holiday to our service members.
- Employee Parties: Company-sponsored employee holiday party and family-friendly events such as sporting games events.
- Employee Thank Yous: Surprise lunch and coffee for our hard-working employees, holiday hams and more!
- The opportunity to serve some of the largest and most popular restaurants, bars, convenience stores and grocery stores in the Northwest!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
