Customer Service Rep II - Soncy Branch

Arab National Bank • Amarillo, TX

52d

About The Position

Provide quality customer service, maintain a positive attitude and provide team support. Act as the receptionist/secretary. Open new accounts Open and redeem safe deposit box contracts. Sell and redeem CDs. Take credit applications related to Consumer lending. Type loan forms (credit applications). Review Credit Applications. Pull and review credit reports. Fund, close and book loans. Assist with bookkeeping questions, and help as needed to serve our customers as efficiently as possible. Take incoming and outgoing wires. Prepare monthly bank statements. Issue pulse/check cards. Work closely with Manager/Supervisor on problem situations.

Requirements

• A high school diploma is required, some college is preferred and a minimum of 3-5 years of general banking experience.
• Teller, new accounts, CDs and general operations experience is helpful.
• Typing skills of 45-50 wpm, 10-key by touch, PC literacy, and general clerical/secretarial skills are required.
• The ability to work and communicate well with customers and fellow employees, both oral and written is imperative, as is a strong marketing/sales orientation.
• Must be neat in appearance and be able to work a flexible schedule.

Nice To Haves

• some college
• Teller, new accounts, CDs and general operations experience is helpful.

Responsibilities

• Provide quality customer service
• Maintain a positive attitude
• Provide team support
• Act as the receptionist/secretary
• Open new accounts
• Open and redeem safe deposit box contracts
• Sell and redeem CDs
• Take credit applications related to Consumer lending
• Type loan forms (credit applications)
• Review Credit Applications
• Pull and review credit reports
• Fund, close and book loans
• Assist with bookkeeping questions
• Take incoming and outgoing wires
• Prepare monthly bank statements
• Issue pulse/check cards
• Work closely with Manager/Supervisor on problem situations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees