Customer Service Rep I - Claims Alert

Crawford & Company

3d • Remote

About The Position

We’re Crawford, a global leader in claims management, where every claim
represents a person and a community we help restore.

As a Customer Service Rep I – Claims Alert in Remote, US (Permanent Part-Time),
you’ll assist clients calling about insurance claims—primarily auto—while
providing empathetic and efficient service.

If you bring entry-level experience, customer service background (preferred), tech-savviness, and flexibility to work weekends and shifts between 11 AM and 11 PM, join the One Crawford family and apply today.

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s
anyone who looks to Crawford on their worst days. And by helping to restore
their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to
innovate. Our industry-leading team pioneers new solutions for the industries
and customers we serve. We’re looking for the next generation of leaders to take
this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting
the global fabric of the audience we serve. Though our reach is vast, we proudly
operate as One Crawford: united in purpose, vision and values. Learn more at
www.crawco.com [https://www.crawco.com/].

When you accept a job with Crawford, you become a part of the One Crawford
family.

Our total compensation plans provide each of our employees with far more than
just a great salary

Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression
while enhancing job performance
Sustainability programs that give back to the communities in which we live
and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity
Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance
from search firms for this employment opportunity. All resumes submitted by
search firms to any employee at Crawford via-email, the Internet or in any form
and/or method without a valid written Statement of Work in place for this
position from Crawford HR/Recruitment will be deemed the sole property of
Crawford. No fee will be paid in the event the candidate is hired by Crawford as
a result of the referral or through other means.

Requirements

• entry-level experience
• flexibility to work weekends and shifts between 11 AM and 11 PM
• tech-savviness

Nice To Haves

• customer service background (preferred)

Responsibilities

• Processes and input new first notice of loss insurance claims and inquiry calls.

Benefits

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed