Customer Service Rep/Freight Logistics

AppleOne • Los Angeles, CA

405d • $41,600 - $49,920

About The Position

The Freight Customer Service Representative role at a highly regarded 3PL Corporation involves managing a high volume warehouse management system (WMS) to facilitate order processing and customer inquiries. This position is crucial for supporting the company's expansion efforts and requires effective communication and organizational skills to handle extensive email correspondence and inbound calls.

Requirements

• Experience in customer service, preferably in the freight or transportation industry.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with warehouse management systems (WMS).

Nice To Haves

• Experience in the freight/transportation industry is a plus.

Responsibilities

• Manage a high volume warehouse management system (WMS) for order processing.
• Trace orders and manage assigned accounts.
• Handle extensive email correspondence with clients and stakeholders.
• Respond to high volume inbound calls and assist with general inquiries.
• Provide support in the freight and transportation industry.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed