Customer Service Rep - eCommerce

Cargo LargoKansas City, MO
$19Onsite

About The Position

Cargo Largo is a dynamic, growing company. We have unmatched variety - product and roles for advancement. Our positive, friendly culture is truly world class. We're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We process dozens of trailers each week and more than several million unique SKUs annually, selling this inventory through our well-known, local retail store (11,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week) sales channels. The variety is amazing, ranging from consumer items (clothing, laptops, designer pursues, hardware) to commercial (rooftop air conditioners, restaurant ovens, airplane parts). We are committed to hiring talented people to provide high quality customer service. Associates who thrive at Cargo Largo are motivated by the dynamic, fast-paced and fun work environment. Our benefits are designed to meet the unique needs of each associate. To learn more, visit Benefits (cargolargo.com) [https://www.cargolargo.com/benefits]. Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.

Requirements

  • Team Player: Always help achieve team goals with positive outlook
  • Reliable: Can be counted on to be on the job
  • Experience: Desirable to have prior customer service/warehouse
  • Accuracy: Strong attention to detail and ability to keep area efficient
  • Pace. Consistently handle an achievable, high # of packages per hour
  • Operate. Forklift experience

Responsibilities

  • Engage: Greet every customer in a friendly manner
  • Process: Handle transactions; sales and returns
  • Resolve: Ensure inquiries and concerns are handled
  • Organize: Local pickup to ensure accuracy and retrieval / Place shipments on pallets for pickup
  • Pick. Picking items from the warehouse, Matching paperwork to items being shipped
  • Package. Box or re-box to ensure the item is sufficiently packaged
  • Hand Lift. Average 50 lbs. - occasional 75 lbs.
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