Switchboard Alaska-posted about 1 year ago
$31,200 - $31,200/Yr
Full-time • Entry Level
Onsite • Anchorage, AK
Administrative and Support Services

SwitchBoard Alaska is seeking Customer Service Representatives to join their growing 24/7 answering service team in Anchorage, AK. The role requires dependable and flexible candidates who are punctual, hardworking, and eager to work. The position involves taking calls for over 300 clients, monitoring emails, and updating account information, among other duties.

  • Taking calls for 300+ clients
  • Monitoring emails
  • Updating account, schedule and directory information
  • Dispatching calls via phone, radios, and email
  • OC Scheduling
  • General housekeeping for the office as time allows
  • Ability to type at least 40 WPM
  • Excellent spelling skills
  • Familiarity with the Anchorage area
  • Punctual, professional, responsible, and reliable
  • Own vehicle and cell phone
  • Ability to work well in a team environment
  • Fast learner, especially with new computer programs
  • Very articulate (well-spoken)
  • Flexible with schedule (not looking for a second job)
  • Paid time off
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