Customer Service Rep - Automotive BDC
About The Position
Jerry's Auto Group has an available position at our Leesburg Ford location for an energetic Internet / BDC Representative. The continued growth of our group is attributable to the outstanding customer service provided by our BDC, Sales, Service and Management Team. This growth requires adding the right people to ensure the continued success of our Sales Department. We are seeking a few select candidates to join our team as valuable members. Previous online Customer Service or Business Development Center (BDC) experience is required Our Sales Management Team works closely with our Internet / BDC Representatives to ensure the success of every member of the team, by providing ongoing one-on-one mentoring, coaching and training.
Requirements
- Minimum of 1 year of experience in online Customer Service Representative or Business Development Center (BDC) position.
- Automotive dealership experience is not required.
- Superior communication skills, both oral and written
- Ability to compose compelling, call-to-action emails to drive customer interest in engaging further communications.
- Must be detail-oriented
- A strong email and phone presence is necessary
- Exceptional leadership skills
- Outstanding organizational skills
- Working rotating shifts with some weekend shifts as necessary.
- Ability to stay strong and calm in a stressful environment; must thrive under pressure
Benefits
- A very competitive pay plan
- Ongoing professional training
- Flexible scheduling
- Medical & Dental
- 401(k) Retirement
- Paid Vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
