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The Customer Service Representative position at National Grid is an entry-level role within the Customer Contact Center, designed for individuals seeking to engage in a fast-paced environment. This position involves handling customer inquiries, performing detailed transactions, and resolving issues related to gas and electric services. Representatives will be expected to work flexible shifts, including weekends and holidays, to support the company's customer-centric objectives. The role offers a competitive starting wage and comprehensive benefits, with an anticipated start date of December 9th, 2024.