Customer Service Rep(09272)- 5317 Nuckols Crossing Rd

Domino's • Austin, TX

128d

About The Position

The Customer Service Representative (CSR) at Domino's is responsible for upholding the company's standards of grooming, uniform, and appearance while providing exceptional service to customers. This role involves various tasks including handling payments, promoting products, and ensuring quality standards are met. The CSR will also receive cross-training in product preparation, operating equipment, and customer service procedures.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees