Customer Service Rep(08943) 3604 S College Rd, Wilmington, NC

Domino's Pizza • Wilmington, NC

102d

About The Position

The CSR - Insider position at Domino's Pizza involves working in-store as part of the Store Operations team. This role is non-exempt and reports to the General Manager, with a secondary report to the Regional Operations Manager. The position does not have any direct or indirect reports. The in-store environment is dynamic, with a focus on customer service and pizza making. Employees are encouraged to develop their skills and can progress from entry-level positions to management roles within the company. The job offers a friendly and competitive atmosphere, rewarding outstanding performance in pizza making and customer service.

Requirements

• An exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to stand for long periods of time

Responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough
• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning & organization duties

Benefits

• Greater variety
• Smaller teams, make friends easier
• Flexible hours
• Fast career progression
• Training opportunities & rewards

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed