Customer Service Rep (08932)

Domino's • Morrisville, NC

94d

About The Position

The position involves upholding Domino's standards of grooming, uniform, and appearance while promoting pizza products, specials, and promotions. Employees will receive cross-training for various tasks including preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. A sense of urgency is required when answering store phone lines or assisting carryout customers. Quality customer service must be provided to both internal and external customers, both over the phone and in person. Clear communication skills, both spoken and written, are necessary, along with the ability to use a computer-based order entry system. The role also emphasizes contributing to and promoting an atmosphere of teamwork, energy, and fun.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

What This Job Offers

• Number of Employees: 5,001-10,000 employees