Customer Service Rep(08665) - 4260 South Chambers Road

Domino's • Aurora, CO

120d

About The Position

This position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring customer satisfaction and adherence to company policies. The role includes answering phones, assisting carryout customers, and demonstrating knowledge of the menu. Employees must also follow specific procedures related to food preparation and delivery.

Requirements

• Ability to communicate effectively and courteously with customers.
• Knowledge of the menu and ability to assist customers with their orders.
• Attention to detail in food preparation and delivery processes.
• Adherence to company policies regarding cash handling and personal items.

Responsibilities

• Answering the phone and assisting carryout customers politely and courteously.
• Demonstrating knowledge of the menu and providing helpful information to customers.
• Following customer WOW steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Saying 'Let me get your change' on every order without exception.
• Not carrying more than $20 while on the clock, including personal money.
• Prohibiting pocket knives or weapons while working.
• Maintaining a neat and clean driver vehicle that reflects a positive image.
• Not being routed early or checked in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for product preparation.
• Completing Safe Delivery CBT training.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees