The following is considered minimum expectations in performance while working for Domino’s Pizza. Employees are expected to answer the phone or assist carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. They must maintain a perfect image according to standard and demonstrate customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra. Pizza makers must count pepperoni and ham on every order every day, regardless of the topping amount when ordered. No one is allowed to clear pizzas before they are ready to be placed in the oven. Drivers must have $1 in coin change on every delivery and must say “Let me get your change” on every order with no exceptions. Employees are not allowed to carry more than $20 while on the clock, including personal money, and are prohibited from having a pocket knife or any weapon while working. Driver vehicles are to be neat and clean and present a positive image while working. Drivers are not to be routed early or checked in early from delivery. Pizza makers must wash their hands prior to making products, and only proper procedures for products are allowed. Every driver must have completed Safe Delivery CBT, and every order is to be repeated for accuracy with the name and address confirmed.
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Number of Employees
5,001-10,000 employees