Customer Service Rep(08095) - 33 W Windsor Blvd.

Domino's • Windsor, VA

189d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance while interacting with customers and preparing orders. This includes answering phones, assisting carryout customers, and ensuring that all food items are prepared according to company standards. Employees must also adhere to specific guidelines regarding customer interactions and food safety procedures.

Requirements

• Ability to provide excellent customer service and maintain a positive attitude.
• Knowledge of food safety and preparation standards.
• Ability to follow company policies and procedures strictly.

Responsibilities

• Answering the phone and assisting carryout customers in a polite and courteous manner.
• Demonstrating knowledge of the menu and providing helpful information to customers.
• Following customer WOW steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Maintaining a maximum of $20 in personal money while on the clock.
• Prohibiting the carrying of pocket knives or weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not routing or checking in early from deliveries.
• Washing hands prior to making products.
• Following proper procedures for food preparation and delivery.
• Completing Safe Delivery CBT training for all drivers.
• Repeating every order for accuracy and confirming the name and address.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees