Customer Service Rep(06218) - 5210 E. Arapahoe Rd.

Domino's • Centennial, CO

150d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring customer satisfaction and adherence to company policies. This includes answering phones, assisting carryout customers, and demonstrating knowledge of the menu. Employees must also follow specific procedures for food preparation and delivery, ensuring safety and accuracy in every order.

Requirements

• Ability to provide excellent customer service.
• Knowledge of menu items and preparation procedures.
• Adherence to safety and cleanliness standards.
• Ability to follow specific company policies and procedures.

Responsibilities

• Answering the phone and assisting carryout customers politely and courteously.
• Demonstrating knowledge of the menu and providing helpful information to customers.
• Following customer WOW steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Maintaining a maximum of $20 in personal money while on the clock.
• Prohibiting pocket knives or weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not routing or checking in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for food preparation and delivery.
• Completing Safe Delivery CBT training.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees