Customer Service Rep(06218) - 5210 E. Arapahoe Rd.

Domino's • Centennial, CO

118d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring that customers receive excellent service and that food is prepared according to company standards. This includes answering phones, assisting carryout customers, and demonstrating knowledge of the menu. Employees must adhere to specific procedures to ensure safety and quality in food handling and delivery.

Requirements

• Ability to provide excellent customer service.
• Knowledge of the menu and ability to assist customers effectively.
• Adherence to company standards for image and conduct.
• Ability to follow specific food handling and delivery procedures.

Responsibilities

• Answering the phone and assisting carryout customers politely and knowledgeably about the menu.
• Maintaining a perfect image according to company standards.
• Demonstrating customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Saying 'Let me get your change' on every order without exception.
• Not carrying more than $20 while on the clock, including personal money.
• Prohibiting pocket knives or any weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not being routed early or checked in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for product preparation.
• Completing Safe Delivery CBT before making deliveries.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees